Delivery Information

We aim to deliver your goods to anywhere in the UK within 3 – 5 working days of despatching your order. Please note that weekends and Bank Holidays are not classed as working days.

Payment

We accept payment by credit card, debit card and Paypal on this site. Cards accepted are Mastercard, Switch/UK Maestro, Visa, Visa Debit/Delta and Visa Electron.

UK Delivery Prices

The prices displayed on our website do not include delivery costs. If ordering online, shipping charges will be calculated at checkout. Those ordering by telephone will have shipping charges confirmed prior to payment.

If we are unable to deliver your order in full and have to make more than one delivery, there will be no additional charge for the subsequent deliveries.

Cancellation and Returns Policy

If for any reason you are not completely satisfied with your purchase, you can cancel your order within 14 days of receiving your goods. You must notify Clipsham Stone Products within 14 days of receipt by one of the following means: in writing to Clipsham Stone Products, Fernleigh, Castle Bytham, Grantham NG33 4RT, by email to or by telephone on 07917 205791 / 01780 410085. We will then advise you on how to return the goods, so that they reach us speedily and safely. We would ask that you take good care of the goods whilst in your possession, that they are unused and returned to us in the original packaging.

If you wish to return goods then you will be required to pay the return delivery charges, as we will only refund the original payment for the goods and the associated delivery charge. If any goods are received in a faulty condition then please contact us on 07917 205791 / 01780 410085 to discuss return options.

If you do cancel your order but do not return the goods, we may arrange to collect them from you at your cost. Your refund will be processed as soon as possible and within 30 days of the order cancellation at the latest.

These conditions do not affect your statutory rights as a UK consumer.